Posted on March 22

The Credit Union Association of New York has been notified of a phishing scam targeting financial institutions, including credit unions, in the Southern Tier and Finger Lakes regions. Members are receiving calls and text messages urging them to reactivate “blocked” ATM or debit cards by sharing sensitive information.

Credit Union National Association is aware of phone calls, text messages, and emails being made about:

• Account Activation, or De-activation
• Confirming Account or Credit Card Numbers
• Account Status Alert
• Changes to Terms and Conditions
• Irregular Activity

The e-mails and text messages ask that the customer call a number in order to have their account reactivated. Some may request that you leave callback information or provide your financial information directly. All of these messages are fraudulent. Please do not respond to these messages.

The Credit Union National Association is the trade association for credit unions in the US. CUNA does not maintain any type of customer/member financial information.

Additionally, your financial institution would never solicit your personal identification information via email or telephone. If you did respond to such a solicitation, you should contact your financial institution directly using the local phone number provided by your financial institution.