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The credit union was formed by the community when all other commercial banks left the Lower East Side.
Automated Phone Message Attack
A Card Alert Service member financial institution reported today that they are under an automated message attack in the Provo, Utah area. Pre-recorded phone messages are being delivered to random consumers with the warning that their debit cards have been closed. When the consumers call the telephone number provided by the fraudsters they hear a recording that requests a 16-digit card number and PIN. Please do not call these numbers-they may still be active. This matter is under investigation.
What you need to know
The local Utah US Secret Service field office has been notified of this situation.
Provo, Utah and surrounding areas should be on alert.
The following numbers have all been used to perpetrate this scam:
1. 443-912-1000
2. 305-555-5555
3. 888-839-3613
4. 954-447-4110
5. 412-381-2300
6. 954-447-4110
Suggested Best Practices
Immediately contact your long distance provider for assistance in getting fraudulent telephone numbers disabled during a text message or automated message attack.
If your financial institution is being targeted with a text message scam please post a bold warning on your institution’s online banking Web site warning your clients to use extreme caution when responding to unusual contact via text or telephone.
Contact your local US Secret Service field office immediately and request assistance.
Seek out a qualified crisis management company that specializes in phishing and text message attack mitigation like FraudWatch International http://www.fraudwatchinternational.com/ Telephone: 1-(888)-823-2409.
The Card Alert Service has created a consumer oriented publication entitled “Safety tips that reduce your exposure to fraud” This complimentary fact sheet contains five simple things every consumer can do to reduce their exposure to criminal fraud scams. To obtain a copy please visit Card Alert’s fraud forum Web site www.fraudalertnetwork.com The fact sheet is located in the “Online Publications” discussion area. About The Card Alert Service
Participating Card Alert Service payment networks include: ACCEL/Exchange; Alaska Option; CIRRUS MasterCard; CO-OP Financial Services; NYCE Payments Network; and STAR Network.
