There are a lot of things to worry about these days, but the entire Lower East Side People’s FCU team wants you to know that the safety of your money in your credit union isn’t one of them. Your money is safe, and your accounts are fully insured by the National Credit Union Share Insurance Fund (NCUSIF) up to $250,000. We are committed to continue providing banking services in a safe way to protect you and our employees.
In light of COVID-19, as precautionary health measure for you and our staff, we are taking the following steps:
- Operating with limited staff at our branches. Please check our website for changes in our hours of operations.
- Limiting our branch services to teller transactions to practice social distancing. Our branches will only provide debit card issuance and teller transactions such as cash or checks deposits and withdrawals, loan payments, transfers among accounts, issue money orders, etc.
- Providing member services over the phone and email. You can reach us at email@example.com, through Online Banking Secure Message or call us at 212-529-8197, 212-828-6061 and 718-554-4544.
- Maintaining our 24/7 ATM lobbies functioning for cash or check deposits and cash withdrawals.
- Cleaning and disinfecting daily shared areas such as teller windows, waiting areas, ATM lobbies, etc.
What you can do
Communicate with us about your accounts via Secure Messages through Online Banking, email us at firstname.lastname@example.org or call us at 212-529-8197 (Lower East Side branch), 212-828-6061 (East Harlem branch) and 718-554-4544 (North Shore branch). Please be aware that we will never call you and ask for confidential information like your name, PIN, password or account information.
Make sure you have a valid Debit or ATM card. Verify the expiration date on all of your cards. If you need to order a card or a PIN, please contact us immediately. We can issue a card instantly at our branches or mail you one at home.
Our Debit and ATM cards can be used, surcharge free, at COOP ATMs and all Citi ATMs branch locations. Get familiar with the closest CO-OP and Citi branch ATM locations where you can get cash and the COOP Shared Branch locations where you can make deposits. Our CO-OP ATM locator is on our website at www.lespeoples.org, download the app or visit www.co-opnetwork.org.
If you have not sign up for Online Banking and Mobile Banking yet, this is a crucial time to do so. Access Online Banking at www.lespeoples.org and download the free app at Apple or Android by searching LES PEOPLES FCU. You can make transfers, payments, deposit checks, check your account balances, download your statements and more anywhere, anytime.
As more information becomes available, we will be sure to update you. In the meantime, stay safe.