Core System Conversion

Welcome to our New Banking Core System!

On November 1st, 2017, we are starting a new banking core system to provide you with new and improved products to better serve you. With this new system, some changes may impact you, please check this list to learn about them.

Your Account Number won’t change and you will receive your Direct Deposits and ACHs transfers as usual.

Debit Cards won’t change

Debit Cards will continue to work as normal and will be valid until further notice. The usage of your debit card will be limited on October 31st and November 1st; you should try to take care of any debit transaction before 3PM on October 31st.

Credit Cards switching to Master Card

Your existing VISA Credit Card will be replaced with a Master Card credit card that will be in effect on October 31, activate your new card when received, and be ready to use it after October 31st. All existing VISA credit cards will stop working on October 30th at midnight.

Click here for more information.

Online Banking enrollment

Online Banking will go down on October 31st at 3PM and return November 1st at 5PM. You will need to enroll in the new Online Banking. However, once you’re logged in, you can access your existing Bill Pay account using your Bill Pay username and password.

Click here for more information.

Bill Pay downtime period

For a few hours between 3PM on October 31st and 5PM on November 1st, your Bill Pay will be down to proceed with the system migration. We advise you to make any payments prior to October 31, even if not due until the first of November.

Automated Teller Center will have a new number

Your new Automated Teller Center number is 1-800-854-3855. You will need to enroll after November 1st.

Don’t hesitate in contacting us for additional questions at 212-529-8197, 212-828-6061 or 718-554-4544, by email, lespfcu@lespfcu.org or visit us at lespeoples.org

 

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