Out of an abundance of caution, we are announcing that as of 1:00PM today, March 18th, 2020 we are closing all Lower East Side People’s Federal Credit Union branches. We have become aware that one of our employees has been in contact with one person who has tested positive for Coronavirus. This employee has not been tested yet and is not presenting symptoms. However, for the security of all employees and members, we are closing the credit until further notice.
The employee worked last week and this week in the East Harlem branch from 9:00am to 4:00pm. On Thursday March 12th, however, the employee worked in the Lower East Side branch from 12:00pm to 7:00pm.
We ask our members and community to please allow us some time to adjust to this news. Please know that we are committed to providing financial services to our members. As such, we will continue working remotely, answer phone calls and messages, ensure that our ATMs are in operation, order debit, ATM and credit cards to be mailed to your home, process loans, and support your banking needs remotely.
In the meantime, you can communicate with us via Secure Messages through Online Banking, email at firstname.lastname@example.org or call us 212-529-8197. Please be aware that we will never call you and ask for confidential information like your name, PIN, password or account information.
Our Debit and ATM cards can be used, surcharge free, at CO-OP ATMs and all Citi ATMs branch locations. Get familiar with the closest CO-OP and Citi branch ATM locations where you can access your money and the CO-OP Shared Branching locations where you can make deposits. Our CO-OP ATM locator is on our website at www.lespeoples.org. You can also download the CO-OP ATM locator app for Apple and Android or visit www.co-opnetwork.org.
If you have not sign up for Online Banking and Mobile Banking yet, this is a crucial time to do so. Access Online Banking at www.lespeoples.org and download the free app at Apple or Android by searching LES PEOPLES FCU. The app allows you to make transfers, payments, deposit checks, check your account balances and more from anywhere you are.
We’ll keep you updated of your credit union situation. Stay safe.